How many people has Twilio laid off?

We have tracked 3 rounds of cuts at Twilio since Sep 2022. The rounds with a stated headcount add up to 1,800 jobs. Some rounds gave no number, so the real total is higher.

When was the latest Twilio layoff?

Dec 2023: 300 jobs, about 5% of staff. Second cut of 2023 amid activist-investor pressure.

Did Twilio blame AI for its layoffs?

No. None of the 3 rounds we track was publicly tied to AI by Twilio or in credible reporting.

Is Twilio hiring right now?

Yes. Twilio's own careers page lists 131 open roles, most of them in Sales and Engineering. We read the list every day and drop roles once they close.

Enterprise SaaS · United States

Twilio layoffs

Twilio has announced job cuts 3 times since Sep 2022. Where it gave numbers, they add up to 1,800 jobs. The latest was in Dec 2023: 300 jobs, about 5% of staff. It is also hiring: its careers page lists 131 open roles today.

Latest event: Dec 2023 · Jobs checked Oct 28, 2026

Two young adults working together on laptops in an office setting, focusing on tasks. — Photo: MART PRODUCTION / Pexels

People affected

Across tracked announcements

Announcements

Sep 2022 → Dec 2023

Open jobs today

131

On its own careers page

The short version

Biggest round: Feb 2023, 1,500 jobs, about 17% of staff.
None of these cuts was publicly blamed on AI.
That is the 10th largest total among the 47 Enterprise SaaS employers we track.
We track 227 employers in United States with layoffs since 2022.

Hiring now

Is Twilio hiring?

Yes. Twilio lists 131 open roles on its careers page, most in Sales and Engineering. 131 of them are remote.

Sr. Director, Marketing Strategy, Analytics & InnovationRemote - US
Staff Machine Learning EngineerRemote - Ontario, Canada (DNU)
Staff, Product Manager - IdentityRemote - US
Senior Director, Developer RelationsRemote - US
Senior Strategic Account ExecutiveRemote - US

See all Twilio jobs

Hiring elsewhere in Enterprise SaaS

Cloudflare

461 open roles

GitLab

236 open roles

Freshworks

125 open roles

Xero

116 open roles

Every round, newest first

Dec 2023−300(5% of workforce)
Second cut of 2023 amid activist-investor pressure.
Source: CNBC
Feb 2023−1,500(17% of workforce)
Second cut in six months (11% in Sept 2022).
Source: CNBC
Sep 2022−Undisclosed(11% of workforce)
Restructuring announced by CEO Jeff Lawson as the company targeted profitability.
Source: The Register

Common questions about Twilio

How many people has Twilio laid off?: We have tracked 3 rounds of cuts at Twilio since Sep 2022. The rounds with a stated headcount add up to 1,800 jobs. Some rounds gave no number, so the real total is higher.
When was the latest Twilio layoff?: Dec 2023: 300 jobs, about 5% of staff. Second cut of 2023 amid activist-investor pressure.
Did Twilio blame AI for its layoffs?: No. None of the 3 rounds we track was publicly tied to AI by Twilio or in credible reporting.
Is Twilio hiring right now?: Yes. Twilio's own careers page lists 131 open roles, most of them in Sales and Engineering. We read the list every day and drop roles once they close.

Working at Twilio, or somewhere like it?

Check your company against the 15 warning signs we saw before cuts like these, or see how exposed your own role is.

Layoff warning signs How exposed is my job?

Part of the WorkforceSignal company directory, every event curated from public reporting with conservative AI attribution. See methodology.