Salesforce layoffs

The short version

• Biggest round: Jan 2023, 8,000 jobs, about 10% of staff.
• 1 of the 6 rounds were tied to AI by the company or credible reporting.
• That is the largest total among the 47 Enterprise SaaS employers we track.
• We track 227 employers in United States with layoffs since 2022.

Hiring elsewhere in Enterprise SaaS

Every round, newest first

1. Feb 2026−1,000

   Cut fewer than 1,000 roles in early February across marketing, product management, data analytics and its Agentforce AI product, Business Insider reported.

   Source: Business Insider

2. Sep 2025−4,000AI · confirmed

   Customer-support roles cut after CEO Marc Benioff said AI agents now handle up to half of support conversations.

   Source: CNBC

3. Feb 2025−1,000

   Bloomberg reported that Salesforce was cutting more than 1,000 roles while hiring staff to sell its new AI agent products.

   Source: PYMNTS (citing Bloomberg)

4. Jul 2024−300

   Salesforce cut about 300 jobs in its second round of 2024, following 700 cuts in January.

   Source: PYMNTS

5. Jan 2024−700

   Salesforce cut about 700 jobs, roughly 1 percent of staff, a year after its larger 2023 reduction.

   Source: Fortune

6. Jan 2023−8,000(10% of workforce)

   CEO Marc Benioff wrote 'we hired too many people leading into this economic downturn' and cut about 10 percent of staff; the letter gave no number and AP put it at about 8,000.

   Source: Company letter

Common questions about Salesforce

How many people has Salesforce laid off?

We have tracked 6 rounds of cuts at Salesforce since Jan 2023. The rounds with a stated headcount add up to 15,000 jobs.

When was the latest Salesforce layoff?

Feb 2026: 1,000 jobs. Cut fewer than 1,000 roles in early February across marketing, product management, data analytics and its Agentforce AI product, Business Insider reported.

Did Salesforce blame AI for its layoffs?

Yes, for some rounds. We count a cut as AI-related only when the company said so or credible reporting made the link.