How many people has Freshworks laid off?

We have tracked 1 round of cuts at Freshworks since Nov 2024. The rounds with a stated headcount add up to 660 jobs.

When was the latest Freshworks layoff?

Nov 2024: 660 jobs, about 13% of staff. Freshworks said a restructuring plan to align talent with its strategic priorities and improve operating efficiency would affect about 660 employees, roughly 13% of its global workforce.

Did Freshworks blame AI for its layoffs?

No. None of the 1 round we track was publicly tied to AI by Freshworks or in credible reporting.

Is Freshworks hiring right now?

Yes. Freshworks's own careers page lists 125 open roles, most of them in Other and Sales. We read the list every day and drop roles once they close.

Enterprise SaaS · United States

Freshworks layoffs

Freshworks cut 660 jobs, about 13% of staff in Nov 2024. It is also hiring: its careers page lists 125 open roles today.

Latest event: Nov 2024 · Jobs checked Oct 28, 2026

Overhead view of a team analyzing graphs and charts using laptops at a meeting. — Photo: olia danilevich / Pexels

People affected

660

Across tracked announcements

Announcements

Nov 2024 → Nov 2024

Open jobs today

125

On its own careers page

The short version

None of these cuts was publicly blamed on AI.
That is the 21st largest total among the 47 Enterprise SaaS employers we track.
We track 227 employers in United States with layoffs since 2022.

Hiring now

Is Freshworks hiring?

Yes. Freshworks lists 125 open roles on its careers page, most in Other and Sales. 18 of them are remote.

Lead - Revenue AccountingBengaluru, IN
Senior Legal Counsel- Commercial TransactionsSan Mateo, CA, US
Senior Account Management (EX) - Top Tier NAChennai, IN
Lead Account Executive(Benelux and Nordics)London, GB
Lead - Account Executive(Benelux and Nordics)London, GB

See all Freshworks jobs

Hiring elsewhere in Enterprise SaaS

Cloudflare

461 open roles

GitLab

236 open roles

Twilio

131 open roles

Xero

116 open roles

Every round, newest first

Nov 2024−660(13% of workforce)
Freshworks said a restructuring plan to align talent with its strategic priorities and improve operating efficiency would affect about 660 employees, roughly 13% of its global workforce.
Source: Freshworks 8-K (SEC)

Common questions about Freshworks

How many people has Freshworks laid off?: We have tracked 1 round of cuts at Freshworks since Nov 2024. The rounds with a stated headcount add up to 660 jobs.
When was the latest Freshworks layoff?: Nov 2024: 660 jobs, about 13% of staff. Freshworks said a restructuring plan to align talent with its strategic priorities and improve operating efficiency would affect about 660 employees, roughly 13% of its global workforce.
Did Freshworks blame AI for its layoffs?: No. None of the 1 round we track was publicly tied to AI by Freshworks or in credible reporting.
Is Freshworks hiring right now?: Yes. Freshworks's own careers page lists 125 open roles, most of them in Other and Sales. We read the list every day and drop roles once they close.

Working at Freshworks, or somewhere like it?

Check your company against the 15 warning signs we saw before cuts like these, or see how exposed your own role is.

Layoff warning signs How exposed is my job?

Part of the WorkforceSignal company directory, every event curated from public reporting with conservative AI attribution. See methodology.