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E-commerce · Canada

Shopify layoffs

Shopify has announced job cuts 2 times since Jul 2022. Where it gave numbers, they add up to 3,000 jobs. The latest was in May 2023: 2,000 jobs, about 20% of staff.

Latest event: May 2023

Man in a cap organizing packages in a warehouse with brick walls.
Photo: Tima Miroshnichenko / Pexels

People affected

3K

Across tracked announcements

Announcements

2

Jul 2022 → May 2023

AI-attributed

0%

Of affected people

The short version

  • Biggest round: May 2023, 2,000 jobs, about 20% of staff.
  • None of these cuts was publicly blamed on AI.
  • That is the 5th largest total among the 45 E-commerce employers we track.
  • We track 27 employers in Canada with layoffs since 2022.

Hiring elsewhere in E-commerce

Every round, newest first

  1. −2,000(20% of workforce)

    Company said it would be smaller by about 20% without giving a number (press estimates put it at more than 2,000 of about 11,600 staff); Flexport agreed to buy Shopify Logistics the same day.

    Source: Company letter

  2. −1,000(10% of workforce)

    CEO Tobi Lütke said his bet that the pandemic shift to e-commerce would be permanent had not paid off: 'placing this bet was my call to make and I got this wrong'.

    Source: Shopify (CEO memo)

Common questions about Shopify

How many people has Shopify laid off?
We have tracked 2 rounds of cuts at Shopify since Jul 2022. The rounds with a stated headcount add up to 3,000 jobs.
When was the latest Shopify layoff?
May 2023: 2,000 jobs, about 20% of staff. Company said it would be smaller by about 20% without giving a number (press estimates put it at more than 2,000 of about 11,600 staff); Flexport agreed to buy Shopify Logistics the same day.
Did Shopify blame AI for its layoffs?
No. None of the 2 rounds we track was publicly tied to AI by Shopify or in credible reporting.

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Part of the WorkforceSignal company directory, every event curated from public reporting with conservative AI attribution. See methodology.