E-commerce · Canada
Shopify layoffs
Shopify has announced job cuts 2 times since Jul 2022. Where it gave numbers, they add up to 3,000 jobs. The latest was in May 2023: 2,000 jobs, about 20% of staff.
Latest event: May 2023

People affected
3K
Across tracked announcements
Announcements
2
Jul 2022 → May 2023
AI-attributed
0%
Of affected people
The short version
- Biggest round: May 2023, 2,000 jobs, about 20% of staff.
- None of these cuts was publicly blamed on AI.
- That is the 5th largest total among the 45 E-commerce employers we track.
- We track 27 employers in Canada with layoffs since 2022.
Hiring elsewhere in E-commerce
Every round, newest first
- −2,000(20% of workforce)
Company said it would be smaller by about 20% without giving a number (press estimates put it at more than 2,000 of about 11,600 staff); Flexport agreed to buy Shopify Logistics the same day.
Source: Company letter
- −1,000(10% of workforce)
CEO Tobi Lütke said his bet that the pandemic shift to e-commerce would be permanent had not paid off: 'placing this bet was my call to make and I got this wrong'.
Source: Shopify (CEO memo)
Common questions about Shopify
- How many people has Shopify laid off?
- We have tracked 2 rounds of cuts at Shopify since Jul 2022. The rounds with a stated headcount add up to 3,000 jobs.
- When was the latest Shopify layoff?
- May 2023: 2,000 jobs, about 20% of staff. Company said it would be smaller by about 20% without giving a number (press estimates put it at more than 2,000 of about 11,600 staff); Flexport agreed to buy Shopify Logistics the same day.
- Did Shopify blame AI for its layoffs?
- No. None of the 2 rounds we track was publicly tied to AI by Shopify or in credible reporting.
Working at Shopify, or somewhere like it?
Check your company against the 15 warning signs we saw before cuts like these, or see how exposed your own role is.
Part of the WorkforceSignal company directory, every event curated from public reporting with conservative AI attribution. See methodology.